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Update on IRS Availability


Update on IRS Practitioner Services - IRS offices are closed.  

The bottom line is that we are not able to call the IRS at this time. Online IRS services are working.  They are not answering questions yet about stimulus payments.
Due to staff limitations, the Practitioner Priority Service (PPS) line, the e-Services Help Desk line and the e-Services, FIRE and AIR system help desks are closed until further notice. Please make IRS.gov your first option for answers to questions. The IRS is temporarily suspending acceptance of new Income Verification Express Services (IVES) requests at this time and is experiencing delays with existing IVES processing as well as CAF number authorizations.
Practitioners with an e-Services account and client authorization can access the Transcript Delivery System to obtain prior-year transcripts. 
Taxpayers can use Where’s My Refund? and Get Transcript services. 
Additionally, the IRS is unable to answer any questions as yet on stimulus payments. 
Normal operations will resume as soon as possible. Please check IRS.gov for updates.

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